Legacy Machines to Smart Machines with NORVI Controllers
🧾 Client Overview
The client is a coffee machine manufacturer based in Thailand, producing automatic coffee brewing machines for both household and commercial applications. To enhance their offering, the company set out to make its machines smarter — enabling features such as remote monitoring, machine health tracking, consumption insights, and scheduled operations.
Confidentiality Notice:
Due to contractual obligations and non-disclosure agreements, we are unable to disclose the name of the client. However, the project details accurately represent the work completed by our team.
❗ The Challenge
The manufacturer was using traditional PLCs to control their machines. These PLCs lacked built-in communication features like Wi-Fi or Bluetooth and did not offer the flexibility needed for seamless integration with IoT platforms. As a result, it was difficult for the client to offer modern electronics for smart machines with app control, remote diagnostics, or over-the-air updates.
✅ The Solution
NORVI provided a complete, customized control system that could be used across the client’s entire product range. The control boards were designed for unified deployment, reducing the number of SKUs and simplifying the production and maintenance processes.
Key features included:
- Wi-Fi and Bluetooth connectivity for remote control and monitoring.
- Custom user interface development to elevate the user experience.
- Modular board design, allowing flexibility across different models.
- A custom PCB for machinery that integrated all core functions, designed specifically for coffee brewing applications.
This solution allowed the OEM to move away from rigid PLCs and adopt embedded systems for OEMs, which offered greater flexibility, connectivity, and cost-efficiency.
🔧 Implementation Process
- Requirements Analysis
- Our team collaborated with the client to understand their I/O needs and assess their current control systems.
- Hardware Design
- A custom controller was designed to support multiple machine models, while also fulfilling connectivity and operational requirements.
- UI and Firmware Development
- We designed the control interfaces (UI), and after client approval, our firmware developers began building the embedded control logic.
- Prototyping & Testing
- A batch of controllers was shipped to Thailand. Installation, testing, and remote troubleshooting followed.
- Basic machine functions were up and running within 5 weeks, with complete on-machine testing completed by week 6.
- IoT Integration
- We connected the machine to a cloud platform, enabling real-time data access, OTA firmware updates, and mobile application control.
- The entire solution, including IoT integration, was completed in under 2 months.
This project reflects our capability in delivering tailored industrial automation solutions to OEMs through cost-effective and highly functional custom electronics.
📈 Results
- ✅ Simplified Assembly Process: Pluggable connectors and an all-in-one controller design reduced assembly time.
- ✅ 10% Reduction in BOM Cost: Eliminated extra modules by integrating all functions into a single custom controller.
- ✅ Remote Diagnostics: Enabled real-time monitoring and troubleshooting from anywhere.
- ✅ OTA Firmware Updates: Allowed future enhancements and issue resolution without physical access.
- ✅ Enhanced End-User Experience: Scheduled operations, mobile control, and alerts added significant value.
- ✅ Improved After-Sales Service: The manufacturer could now monitor machine health remotely and proactively recommend maintenance.
💬 Testimonial
“NORVI’s step-by-step approach made the transition to smart electronics seamless. Communication was excellent throughout the process, and the end result exceeded our expectations.”
— Project Lead, Coffee Machine Manufacturer
📣 Call to Action
Are you looking to modernize your equipment with OEM electronics that enable smart functionality and long-term scalability?
📧 Email us your requirements at [your email address]
Our products come with a 2-year warranty and a 10-year longevity commitment.
Let’s build your next smart product — together.
