NORVI CONTROLLERS Privacy Policy

NORVI CONTROLLERS Privacy Policy

NORVI CONTROLLERS is a brand under Iconic Devices Pvt Ltd, this statement is clearly aligned with the origin company.

Our website address is: https://norvi.lk.

At NORVI CONTROLLERS, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect information when you use our products and related services. By using our products and services, you agree to the terms described in this Privacy Policy.

Information We Collect:

• Personal Information: When you interact with our products, we may collect personal information such as your name, email address, contact details, and company information.
• Device Information: We collect data generated by the use of our devices, including device identifiers, usage data, logs, and performance metrics.
• Usage Information: Information related to how you use our products and services, such as settings, configurations, and interactions.

How We Use Your Information:

• Providing Services: We use the information collected to deliver, maintain, and improve our products and services.
• Communication: We may use your contact information to send you important updates, newsletters, or marketing communications.
• Customer Support: To provide assistance and support when you reach out to us with queries or issues.
• Visitor comments may be checked through an automated spam detection service.

Information Sharing:

• We do not sell your personal information to third parties.
• We may share your information with trusted third-party service providers who assist us in delivering our services and delivering our marketing campaigns, subject to confidentiality agreements.
• We may disclose information when required by law, to protect our rights, or to comply with legal processes.
• If you request a password reset, your IP address will be included in the reset email.

Comments:

• When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
• An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media:

• If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies:

• If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
• If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
• When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
• If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites:

• Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
• These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Data Security:

• We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.
• We use encryption, secure data storage, and access controls to protect your information.

How long we retain your data:

• If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
• For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
• We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

What rights you have over your data:

• If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
• You can opt out of receiving marketing communications from us by following the instructions included in the messages.
• You may have the right to access or correct your personal information. Please contact us if you wish to exercise these rights.

Children’s Privacy:

• Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Updates to this Privacy Policy:

• We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and if the changes are significant, we will provide a more prominent notice or seek your consent.

Contact Us:

• If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact the NORVI CONTROLLERS team.
• By using our products and services, you agree to the collection and use of information as described in this Privacy Policy. It is important to review this policy periodically for any updates or changes.
• Thank you for choosing NORVI CONTROLLERS for your IoT and Automation needs.